These little points are the need-to-knows of Customer Service before placing an order with Party Ideas in a Box.

Need-to-knows of Customer Service


Pricing is in Australian Dollars and is GST inclusive.

Coupon Orders

If you are lucky enough to have more than one Coupon Code choose your best one, as only one code will be accepted.

Out of Stock Items

If any of our products are out of stock, we will contact you to discuss other options.

Office Hours

Our office hours are Monday to Friday from 9am-5pm (AEST), however your online order is accepted 24 hours a day, 7 days a week.

Privacy Policy

Your privacy is important to us. Party Ideas in a Box respects your privacy by collecting relevant personal information for the purposes of processing and delivering your order, and for internal re-marketing purposes; keeping your personal details confidential; not passing on your personal details without your prior written consent.

Party Ideas in a Box