A standard flat rate shipping cost of $12.95, with tracking, applies to anywhere in Australia only, no matter how much you order!
Party Ideas in a Box chooses to deliver your parcel with either Australia Post or a number of courier services. Please allow 1 business day for packaging your boxed goodies, plus the estimated delivery time once your parcel is despatched.
Postage and Delivery FAQ's
- the handling and packing process
- where you live in Australia compared to Party Ideas in a Box, and
- the delivery timeframe
These are outlined as separate postage and delivery questions.
Allow 1 business day for the handling and packing process. I take a break from packing your parcel on NSW and national public holidays.
I trust that you understand the courier delivery network and long haul distance from Newcastle is challenging. I would highly recommend planning in advance, or asking about the possibility of using the Australia Post Express Post network, at an additional cost.
This is Party Ideas in a Box – I make every effort to send your order in a box! There are some orders where this may not be possible. However I will ensure that your order is packaged appropriately for the type of product.
I love to consider the environment with the packing boxes and may re-use boxes of all shapes and sizes. For this reason, there may be printing on the box that is not related to the contents of the package. It’s what’s on the inside that counts!
Once your order has been picked up from Party Ideas in a Box you will receive a tracking code email. This will confirm which company was used, the date it was picked up and the tracking number you need to follow the progress of your parcel. Go to the relevant company’s website for your tracking information.
Please note that Australia Post and courier services have a limited timeframe for holding your parcels for collection. If your parcel is not collected by their timeframe, the parcel will be returned to Party Ideas in a Box. If you would like the parcel to be resent, an additional delivery fee will be charged.
Express Post is an Australia Post service only and covers 80% of Australia. Most areas are guaranteed by Australia Post for next business day delivery. Other areas have a guaranteed 2-3 business day delivery. Please check www.auspost.com.au for further details.
If you’re lucky to live in the Newcastle, Port Stephens, Maitland and Cessnock areas there are additional delivery options:
- Local Pick Up/ Delivery – I am out and about most days, so we can arrange a mutually convenient time and location for you to receive your parcel. Please contact us to see if this suits the days plans.
- Reduced rate postage and delivery charge – There is a reduction in postage prices if you live in the local area. Please contact us prior to placing your order so you can receive the coupon code details.
- It’s the discretion of Party Ideas in a Box to choose which delivery service suits your package.
- Postage and delivery costs are inclusive of packaging, handling and delivery.
- Please provide your correct delivery details and instructions upon checkout to ensure your parcel arrives to the right place. An additional delivery fee will be incurred for incorrectly provided addresses. No refunds will be given for incorrect postal addresses. We do not take responsibility for wrongly addressed parcels, as provided by you during the checkout process.
- For timely parcel despatch and delivery, allow up to 14 working days to ensure the parcel arrives before your planned party date.
- Orders are processed and despatched Monday to Friday only. Orders placed on Friday, Saturday and Sunday will be ready for pick up the following Monday (except for public holidays).
- You agree to pay for all standard delivery costs and any extra costs incurred (as requested by you), regardless of the actual perceived cost of the parcel to send.
- Postage and delivery costs are non-refundable.